Charlesgate Property Management

We are excited to serve you.

As Managing Partner of Charlesgate, I am excited to announce the merger of dotprop with Charlesgate. I want to personally welcome you to the Charlesgate family! Our experienced team is looking forward to combining our proactive property management approach and our comprehensive set of services with dotprop's history of high level service at your property. As you'll learn, we pride ourselves on our hospitality based management approach that we have successfully delivered to clients since 2003, and it will only be better with the addition of dotprop.

We have created this website to give you an introduction to Charlesgate. You'll find more information about our company, our services, and our people - and how Charlesgate and dotprop coming together will deliver a better property management experience for you. You will also be receiving additional communications from us over the coming weeks to keep you fully apprised as we complete the integration of dotprop with Charlesgate.

My team and the dotprop team have invested a lot of time to plan a well thought out merger process, so this transition should be seamless for you. Much of the activity will continue to take place behind the scenes. But, as with any transition, I'm sure you have questions. Our frequently asked questions page (FAQ) will answer many of your questions (just click the button below to view) and it will highlight some key details you should know.

Most importantly, since we are adding Casey Patterson and her entire team from dotprop, all of the historical knowledge and records related to your property will be fully retained. The services you have received from Casey and her team will not change. And, just as importantly, your monthly management fee will not change. The primary change you will experience is a range of additional Charlesgate services for you to take advantage of, should you choose to, and a great depth of internal support and resources for Casey and the dotprop team to utilize to serve you even better.

I hope you are as excited as my team and I are, and I look forward to meeting you in person or on a Zoom call in the near future.

Sincerely,

. Michael DiMella
Managing Partner

Sales Brokerage

Charlesgate is one of the premier brokerage firms in the Greater Boston market, leading with a commitment to innovative and compelling marketing that maximizes sale proceeds for clients and creates a stress-free approach to managing your sale.

Concierge and Staffing

We can provide a suite of on-site staffing options for buildings that are looking for full or part time concierge or doorman services, on site maintenance techs or supers, on-site janitorial/grounds keepers, on-site managers, and more.

Charlesgate BASEscan

B.A.S.E. stands for Building Aesthetics, Systems, and Envelope. Our BASEscan program includes property walkthroughs to uncover issues that affect similar buildings & a comprehensive report with proactive recommendations to reduce costs and risks.

Association Management

Our condo management team has the skill and experience to guide Associations through even the most complex of issues while making the Board's job simple. Our emphasis on building a true partnership is what separates us from other management firms.

Investment Property

Our multifamily and investment unit property management services add value by attracting good tenants with innovative marketing and leveraging operational efficiency to reduce costs - ultimately delivering top of market ROI.

Project Management

Our construction project management team, led by our Director of Projects (who has an Unrestricted Construction Supervisor License), specializes in bringing any size projects to completion on time and on budget - and done right.

Unit Management

Whether you own an investment condo that you rent to tenants or you're seeking high-end, concierge-level management for your personal residence or second home, we offer an extensive set of services to manage your unit.

Maintenance & Repairs

With our team of skilled in-house maintenance technicians and our well-vetted set of outside vendors & speciality contractors, you can be sure we have your emergency repair needs met fast and your seasonal, proactive maintenance done right.

In Unit Services

We provide services for any individual unit within the condo associations we manage, even if we don't manage the unit directly. Owners can choose to hire us for any of our entire range of services, including repairs, cleaning, renovations, & more.

Financial & Accounting

Our accounting team has an average of 15 years of experience to make sure receivables are collected on time, invoices are appropriately vetted & paid, budgets are on target, and accurate reports are prepared to effectively manage your property.

General & Administrative

Vetting suppliers and vendors, recording documents, communicating resident updates, and maintaining services & utilities may not seem glamorous, but our systems and processes make sure these vital functions are well managed.

Janitorial & Grounds

In addition to our in-house maintenance team, we have a full service janitorial, landscaping, and snow removal services team with all the equipment needed to keep your property looking its best both inside and out, in any season.

Apartment Leasing

We have a full team of leasing professionals to rent apartments we manage. We have extensive experience marketing apartments to drive more applications from qualified tenants to lease your apartment fast, for more money, and to better tenants.

Home Renovations

We uncomplicate the construction process for our clients and deliver quality projects on time and on budget. A client-focused approach & extensive experience in both real estate and construction allows us to create renovations that inspire and add more value.

Sales Brokerage

Concierge and Staffing

Charlesgate BASEscan

Association Management

Investment Property

Project Management

Founded in 2003, and locally owned and operated, Charlesgate oversees an extensive portfolio of properties throughout the Greater Boston area. Our team of professionals has a range of interdisciplinary expertise to effectively advise clients, large and small. We deliver a boutique level of customized, hospitality based service for all of our clients and residents across a portfolio of condominium & homeowner associations, multifamily apartment properties, luxury homes, and individual condo units.

As a Values based firm, we are founded on the Core Principles of ETHICS. RELATIONSHIPS. RESULTS. as well as our Seven Fundamental Cultural Values that all clients can expect our team to exhibit:

Positive Attitude. Smile and move
Empathy. Seek first to understand the perspectives of others
Proactivity. Bias towards action using good judgement
Ownership. See the big picture
Curiosity. Think, learn and rapidly improve
Resourcefulness. Be effective
Communication. Be concise, articulate and make meaning clear

Customized Management Approach

Our customized management approach is cost effective, and adds value to properties under management in three ways:

1. By leveraging technology, management efficiency & expertise and vendor relationships to lower operational costs
2. By implementing well planned maintenance and strategic capital improvement plans, executed over time, to reduce property physical & financial risk and increase market value
3. By proactively communicating using a hospitality based mindset to build a community of owners/residents who become advocates for the property

Charlesgate Construction Management & Renovations

Bringing your vision to life.

Our project management team is led by a fully licensed, professional Construction Supervisor (MA Unrestricted Construction Supervisor License) to steward projects to the finish line on time and on budget. We offer a full suite of construction management services for exterior & interior capital improvement projects, unit & common area renovations, mechanical system upgrades & repairs, and more. With extensive experience managing architects, engineers, and speciality contractors on projects ranging from $5,000 to $9,000,000, we can identify the correct solutions to fix problems the right way and recommend smart capital investments that increase property value.

I just want to give a shout out to Kelly Robbins and say she is amazing to work with on any remodel! She just helped my clients with their kitchen remodel. She handled it all flawlessly. It was done in a timely manner, the work was great and she made it stress-free. She really went above and beyond for me.

Kim Miles

Charlesgate Realty

Working with the team at Charlesgate has been not only seamless, professional and cooperative it has been a unique collaboration of blending mission with asset management. Charlesgate has provided confident property management, major capital project improvements and financial stewardship.

Jen Whitmore

Trustee, BostonView

Rory and the Charlesgate Property Management team, thanks for keeping on top of everything and ensuring that 250 Commonwealth Avenue Condo continues to operate safely, effectively and without unnecessary drama - every day we are extremely appreciative of all you do.

Joe DiSanto

Trustee, 250 Commonwealth Ave.

As a new condo owner Yanna BenMoshe played a key role in the success of my move and timely attention to central elements of my new apt and building. She was always present and very detail-oriented. It made my life much easier!

Rebeca Liwerant

Trustee, The Aberdeen

The feedback has been great on my client's renovation project. They appreciated your communication skills, realistic timeline and were grateful for your ability to narrow design options based on their wishes and budget. The work of course was great but it all matters! Thanks for taking great care of my clients!

Susan Doig

Charlesgate Realty

Charlesgate's property management team handled the management transition seamlessly, coordinating all logistics as the building became occupied. They are 'full service' and have the resources a large project requires, but are locally entrenched and nimble enough to fully understand the nuances of the Greater Boston market from design/development, to sales/marketing to the end property management.

Jay Hirsh

Jumbo Capital Management

Casey Patterson is the Property Manager for Cornerstone Park. As chair of Board of Trustees I work closely with her, and more importantly, I depend upon her expertise in many different matters that come up in a condo association. I have been very impressed with her knowledge, her willingness to jump in and help out, and her preciseness in dealing with matters. We have had a number of issues come up - both time sensitive and association sensitive, and I have really depended upon her and her judgement. She has certainly not disappointed me, but has actually exceeded my expectations!

Marsha O.

Trustee, Cornerstone Park

Casey handles all our tenant issues as far as repairs to the apartment, having our new tenant sign their leases; we are 50 miles away. Our tenants are happy that their repairs are handled in a timely manner and we are happy that we do not have to deal with these types of problems. Casey is extremely efficient.

Myra L.

Investment Owner

I wanted to take a moment to say what a wonderful job Rory did for myself and my sellers in their sale of 140 Mount Vernon #5. I work with many property managers and can’t remember the last time I wrote an email of praise. Rory treated each of my endless requests with professionalism and in a timely manner.

Judy Goldfarb

Coldwell Banker

I want to tell you that your people who take care of the building do really a good job. In particular, people who take care of the trash room on Wednesdays perform a very good cleaning of the room. It is just what is needed. I want you to know that about your staff.

Robert

Resident, 320 Maverick St.

The combination of Charlesgate’s marketing track record and property management expertise made them uniquely qualified to help our team create a superior project. The overall project design, unit mix, layouts, finishes, building program and amenities, as well as logistical analysis about the ongoing operations of the property are all areas that Charlesgate adds insight and value for our development team.

Stephen Davis

The Davis Companies

Kim Miles

Charlesgate Realty

Jen Whitmore

Trustee, BostonView

Joe DiSanto

Trustee, 250 Commonwealth Ave.

Rebeca Liwerant

Trustee, The Aberdeen

Welcome to Charlesgate, dotprop clients!

We are excited to serve you.

Charlesgate Services

Comprehensive management solutions.

Association Management

Investment Property

Project Management

Our vision is to inspire and empower our clients, our team, and our communities through comprehensive real estate solutions.

About Charlesgate

Empowering client success since 2003.

Customized Management Approach

Charlesgate Construction Management & Renovations

Bringing your vision to life.

Charlesgate Partnerships & Awards

Industry leadership and learning never stops.

Charlesgate Clients

Creating happy & repeat clients since 2003.

Jen Whitmore

Joe DiSanto

Rebeca Liwerant