Portfolio & Investment Property Management
A full-service approach that gives you peace of mind
Attract the best tenants and protect your investment with our comprehensive property management services. With over 20 years of boots on the ground experience, our team of professionals handle every aspect of leasing and managing your property, giving you peace of mind. We manage everything from strategic demand generation to find the right tenants, end to end leasing, full service maintenance and capital improvements, and accounting and finances. Trust us to deliver exceptional results and empower you as an investor.
What Makes Us Different
By bridging innovation, marketing, and operations with the right tech and a human hospitality-first approach, we deliver a better housing experience for tenants and above market returns for investors.
Hospitality-Based Mindset
Our hospitality based approach to property management works to ensure you as an investor have peace of mind, but also focuses on quality of life for your tenants, through timely, reliable maintenance and a seamless rental process.
Cost Management
Our ability to scale operational management efficiency & expertise and leverage vendor relationships enables us to more effectively manage costs.
Risk Mitigation
Well planned, preventative maintenance and strategic capital improvement plans executed over time reduces physical property and financial risk.
Increased Rental Rates
Our local “boots on the ground” professional leasing expertise and innovative marketing systems improves rental rates and NOI.
Select Experience
Sedna
62 units - Beverly
Services Provided: leasing & property management. One and two-bedroom apartments with a host of indoor and outdoor amenities including workshare space, resident lounge, and more located on the Beverly waterfront.
Cadence on Leo
79 units - Brighton
Services Provided: consulting, marketing, condo sales, warranty management & HOA management. Studio, one, two, and three-bedroom condominiums with on-site concierge and bookable wellness rooms.
BostonView
145 units - Boston
Services Provided: leasing & property management. Beacon Hill elevator building with spacious studio and one-bedroom apartments with stunning city views from the spacious common roof deck and a resident lounge.
Zero Athens
55 units - Boston
Services Provided: lease-up, ongoing leasing & property management. Studio, one, and three-bedroom apartments in the heart of Southie with resident lounge, coworking space and roof deck with grills.
Portfolio & Investment Management Services
Best-in-Class Marketing
We create custom-built marketing campaigns designed to attract top renters and add to the value of your property. Our professional marketing includes:
- High-Resolution Images
- Strategic Demand Generation
- Social Media
- Community Engagement
Resident Screening
Our resident screening process is comprehensive and designed to protect your investment. We apply the same practices to every potential resident, including:
- Background Checks
- Credit Checks
- Employment History
- Court Records
- Proof of Income
- Pet Screening
Lease Preparation
We prepare customized lease agreements and renewals for your property with the legal protections you need. Let our experts help with leasing deliverables, including:
- Lease Writing
- Custom Addenda
- Lease Renewals
- Enforcement
Rent Collection
Our experts handle rental payments and billing in a timely and effective manner. We prioritize on-time rent collection with strategies including:
- Online Resident Portal
- Delinquency Resolution
- Proactive Communication
Financial Management
We provide complete visibility to monthly reporting and accounting with secure online access to financial records. Investors can count on our experts to deliver financial management for:
- Rent Collection
- Bank Account Management
- Accounts Payable
- Property Financial Reporting
- Strategic Property Budget Planning
Reliable Maintenance
Our clients can depend on our in-house team of experts to ensure their properties are adequately maintained. We offer:
- Maintenance, Repair and Cleaning Services
- Landscaping and Snow Removal
- 24/7 Emergency Response Service
- Long-standing Vendor Relationships
Testimonials
"CHARLESGATE was a fantastic partner on BRIX Salem, a 61 unit condo development. With their easy-to-implement sales system and modern marketing strategy, we were able to extend our local market expertise to reach a much wider buyer pool and close sales at BRIX dramatically faster than would have been otherwise possible."
Dan Fox
Merry Fox Realty
Testimonials
"CHARLESGATE was a great partner in the development of The Aberdeen from start to finish. Their marketing and sales plan was appropriately targeted from the outset and resulted in a full building sellout ahead of schedule. CHARLESGATE seamlessly took over management of the condominium association to fully transition the project to a self-sustaining community."
Reid Joseph
Westbrook Partners
Testimonials
“I own 13 units in four buildings, all located in different areas of MA and RI. CHARLESGATE assisted me in various ways across all 4 locations. My first encounter with CHARLESGATE was six years ago, with a purchase. I never liked the idea of not being directly involved in managing my properties, and they worked with me. It didn't take long to see the value in what they offer: Peace of mind."
Vincent Spadea
Property Owner
Testimonials
"Susan made us feel comfortable from the beginning. She is prompt, communicative, and a joy to work with. She took time to answer our questions thoroughly, staging our house beautifully to entice potential buyers, continuously addressing our concerns, and posing options, while accommodating us to maintain our lives. Once Susan deemed our home was ready for the market, it shined! Her goal was our goal - selling our home for the best purchase price.”
Ashley and David Corbett
Sellers
Testimonials
“The team at CHARLESGATE is really nice and helpful. Every time I interact with people from CHARLESGATE that is my impression - you want to help me and you're great to deal with.”
Tal Reichert
Resident
Testimonials
"My company and I have enjoyed working with CHARLESGATE. They have a team of professionals who are dedicated, efficient, and experienced. Their team is a pleasure to work with, provides excellent customer service, and goes above and beyond their clients' needs."
Vita Buchatska
LBC Boston
Testimonials
"CHARLESGATE took a very hands-on and collaborative approach with our team. They came in at project feasibility, and worked with us through design development on unit mix, floor plans, and finish selection."
Jay Hirsch
Jumbo Capital Management
Testimonials
“CHARLESGATE has been invaluable. I no longer have the stress of managing my own property, getting bills paid, or repairs made. I first came across CHARLESGATE through clients of mine who were using them to manage their properties. I signed on with them shortly after seeing the results. Knowing that I can call the CHARLESGATE team at any time to discuss future planning, answer tenant questions, and anything else that comes up, has been key.”
George Warshaw
Property Owner
Testimonials
“I had the pleasure of working with Ally in finding my new apartment. She was incredible to work with! She’s super responsive, always available to call or text, and is really on top of her game. She made it feel as if she was truly on my team. I cannot recommend Ally enough."
Tyler Ward
Renter
Testimonials
“Adam Shore of CHARLESGATE helped me buy real estate in Boston this spring and also three years ago. I am a happy repeat customer. I never felt pressured and got all the help, information, and references that I needed. I would definitely come to Adam again for any future real estate needs.”
Andrey Omeltchenko
Buyer
Insights & Solutions
Solutions to the problems you know you have, and the ones you think you don’t.
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