Greater Boston Professional Multifamily Management Services

Multifamily Property Management

What Makes Us Different

By bridging innovation, marketing, and operations with the right tech and a human hospitality-first approach, we deliver a better housing experience for residents and above market returns for investors. We add value to Multifamily communities in ways that others don’t.

Resident Retention

Our hospitality based mindset builds a community of residents who become advocates for the property, lowering turnover rates, increasing retention, and reducing vacancy.

Cost Management

Our ability to scale operational management efficiency & expertise and leverage vendor relationships enables us to more effectively manage costs.

Risk Mitigation

Well planned, preventative maintenance and strategic capital improvement plans executed over time reduces physical property and financial risk.

Increased Rental Rates

Our local “boots on the ground” professional leasing expertise and innovative marketing systems improves rental rates and NOI.

Our Multifamily Services

We’ve designed a better real estate experience for our clients and our communities through a comprehensive set of services that delight residents and increase value for investors.

Hospitality-First Resident Experience

Hospitality is our guiding mindset to deliver the highest level of service. The most important factor is not what you say to or do for a resident, but first in understanding how what you say or do makes a resident feel. Services include:

On-time Rent Collection
Resident Screening and Leasing
Community Engagement
Value-Add Improvements

Financial Management

We deliver complete visibility to monthly reporting and accounting through our financial management support, including:

Bank Account Management
Accounts Payable
Property Financial Reporting
Strategic Property Budget Planning

Accelerated Leasing

At CHARLESGATE, we've built a comprehensive marketing and leasing system that accelerates leasing, starting with leveraging the skills of experienced and talented leasing professionals. Our experts deliver:

Best-In-Class Marketing
Custom Leases
Quality, Expedited Make-Readies
In-depth Resident Screening
Move-In Inspections & Checklists

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Advisory & Strategic Management

Actionable guidance helps refine assumptions and enhances overall development. Multifamily property owners benefit from reduced costs and improved feasibility for success. We do this through:

Proactive Service Scheduling
Professional Advising
Project Management

Property Services

Our clients can depend on our in-house team of experts to ensure their properties are adequately maintained. We offer:

Common Area Maintenance
Cleaning Services
Landscaping and Snow Removal
24/7 Emergency Response Service
Long-standing Vendor Relationships

Select Experience

We manage an extensive portfolio of properties with a collective market value of over $2B.

Pinewood Apartments

95 units - Boston

Services Provided: leasing & property management. Studio and one-bedroom apartments in the Fenway neighborhood of Boston with in-building laundry facilities.

Sedna

62 units - Beverly

Services Provided: leasing & property management. One and two-bedroom apartments with a host of indoor and outdoor amenities located on the Beverly waterfront.

BostonView

145 units - Boston

Services Provided: leasing & property management. Spacious studio and one-bedroom Beacon Hill apartments with a spacious common roof deck and lounge.

Ironwood

100 units - Lynn

Services Provided: leasing & property management. 100 one and two-bedroom apartments spread across two buildings. Two fitness centers and ample on-site amenities.